LifeGrid
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Privacy Policy

Last updated: December 12, 2025

1. Introduction

LifeGrid ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our strategic life planning application ("Service"). Please read this policy carefully. By using the Service, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Information You Provide

  • Account Information: When you create an account, we collect your email address and authentication credentials
  • Profile Information: Any optional profile details you choose to provide
  • Content Data: Tasks, goals, habits, projects, notes, and other content you create within the Service
  • Payment Information: Billing details processed securely through our payment provider, Stripe
  • Communications: Information from your correspondence with us, including support requests

Information Collected Automatically

  • Usage Data: How you interact with the Service, including features used and actions taken
  • Device Information: Browser type, operating system, and device identifiers
  • Log Data: IP address, access times, and pages viewed
  • Cookies: Session cookies for authentication and preferences

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process your subscription and manage your account
  • Send you transactional emails (account verification, billing notifications)
  • Respond to your comments, questions, and support requests
  • Analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

4. Data Storage and Security

Your data is stored securely using industry-standard encryption and security practices. We use Cloudflare's infrastructure to host and protect the Service. While we implement reasonable security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

5. Third-Party Services

We use trusted third-party services to operate the Service:

  • Stripe: Payment processing. Stripe's privacy policy governs payment data handling
  • OAuth Providers (Google, GitHub): Authentication. We only receive basic profile information (email, name) that you authorize
  • Cloudflare: Hosting and security infrastructure
  • Analytics: We may use anonymized analytics to understand Service usage

We do not sell, trade, or rent your personal information to third parties.

6. Your Rights and Choices

You have the following rights regarding your data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Update or correct inaccurate personal data
  • Deletion: Request deletion of your account and associated data
  • Export: Export your content data at any time using our built-in export feature
  • Opt-out: Unsubscribe from marketing communications (transactional emails cannot be opted out of)

To exercise these rights, please contact us at support@lifegrid.do or use the relevant features in your account settings.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your data within 30 days, except where we are required to retain it for legal, accounting, or compliance purposes. Backup copies may persist for a limited time as part of our disaster recovery processes.

8. Cookies

We use essential cookies to operate the Service, including session cookies for authentication. These cookies are strictly necessary and cannot be disabled. We do not use tracking cookies or third-party advertising cookies. You can configure your browser to refuse cookies, but this may prevent you from using certain features of the Service.

9. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your data receives adequate protection.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@lifegrid.do